Technology has helped open doors to higher education, so that more people are getting to learn, at more times and in more places, than ever before in human history. Advances in learning sciences have also enabled the design of more effective and more compelling educational experiences, including many that take advantage of the affordances of technology. Most recently, the global COVID-19 crisis revealed just how agile and capable higher education faculty can be in the face of unprecedented challenges.
There is no neat and tidy technological solution to the challenges we presently face in education. Traditional models for instructional design fail to anticipate the needs and struggles of the complex students who show up to our classes.